Returns & Exchanges
We stand behind the quality of our gear and offer free returns on all orders within 30 days of purchase. Items must be in their original, unworn condition with all tags and packaging intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure your package is tracked.
Pack Your Gear
Place the items in their original Timberland PRO packaging and securely seal the box before attaching the prepaid label to the exterior.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing